1. Introduction

Welcome to the website of Casera Search Technology Limited ("Casera", "we", "us", or "our"). By accessing or using this website, you ("You", "Your", "User") agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or policies posted on our website.

Casera Search Technology Limited is a company registered in England and Wales and operates under the laws of England and Wales. We provide an online ordering platform for conveyancing solicitors and other relevant clients to access a variety of legal and conveyancing reports to assist in the completion of residential and commercial property transactions.

Caveat: The information, products, and services on this website are provided with the understanding that at no time does Casera Search Technology Limited review documents for legal sufficiency, draw legal conclusions, provide legal advice, or apply the law to the facts of your particular situation. Our services are not a substitute for the advice of a lawyer.

2. Use of services

By using this website and our services, you confirm that:

• You are authorised to act on behalf of your business or firm, if applicable.
• You are responsible for ensuring the accuracy and legality of any information or requests submitted through our platform.
• You will comply with all applicable laws and regulations.

3. Service hours and website availability

Casera endeavours to make the platform available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted or error-free access to the website.

• Access to certain features or services may be suspended temporarily without notice in the case of system failure, maintenance, repair, or reasons beyond our control.
• Our standard support and service hours are Monday to Friday, 9:00 AM – 5:00 PM GMT, excluding public holidays in England and Wales.

4. Third party services and suppliers

Casera leverages trusted third-party providers to supply a range of products and services including, but not limited to:

• Anti-money laundering (AML) and source of funds checks
• Conveyancing search and legal report services
• Environmental and risk reports
• Other conveyancing-related due diligence materials

By placing an order through our platform, you acknowledge and agree that:

• You accept the applicable terms and conditions of the third-party providers involved in fulfilling your order.
• Casera acts as a facilitator and is not responsible for the accuracy, content, or performance of third-party services or reports.
• Casera shall not be held liable for any delay, inaccuracy, or deficiency in services provided by third parties.

Links to Third Party Sites

This website may contain links or references to websites operated by third parties. These are provided solely for your convenience and reference. Casera Search Technology Limited does not control, endorse, or assume any responsibility for the content, services, accuracy, or availability of any third-party websites.

We make no representations or warranties regarding any third-party products, services, or information found through these links, and your use of such websites is entirely at your own risk.

Please note that our Privacy Policy applies only to your use of Casera’s website. When you navigate to a third-party site, you are subject to that site's own privacy and data practices, and we encourage you to review their privacy policy before providing any personal information.

5. Payment terms

Unless otherwise stated on the invoice or agreed in writing, all invoices are payable as direct debit. We operate a monthly billing and collection cycle for clients:

• An invoice is generated immediately upon placement of each order.
• All invoices generated within a given calendar month (e.g. 1 January to 31 January) will be aggregated into a single monthly statement.
• A Direct Debit will be scheduled to collect the total amount due for that month’s invoices seven (7) calendar days after the end of the month (e.g. 7 February for January invoices).
• You will receive a statement summarising all invoices and the total amount due prior to the scheduled collection date.

This monthly approach provides consolidated invoicing and predictable payment scheduling, while maintaining individual order-level invoice records.

In the rare instance where Direct Debit is not in use:

• The invoicing and payment process will remain consistent with our monthly billing cycle. You will be required to make full payment of all invoices issued during a calendar month within seven (7) calendar days after the end of that month (e.g. by 7 February for January invoices). Payment should be made by bank transfer (BACS) or another approved method. Full payment instructions will be provided on your monthly statement or individual invoices.

If payment is not received by the due date, we reserve the right to apply interest on overdue amounts as follows:

• Business Clients: Interest will be charged at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998, applied daily until the full balance (including interest) is paid.
• Consumer Clients: Interest may be charged at 4% above the Bank of England base rate, applied daily until the outstanding amount (including interest) is settled.

We reserve the right to suspend services or restrict access to the platform in the event of overdue payments.

6. Intellectual property

All intellectual property rights in this website and its contents (including but not limited to text, design, graphics, logos, software, and data) are owned by or licensed to Casera. You may not copy, distribute, or exploit any material without our prior written permission.

7. Limitation of liability

To the fullest extent permitted by law:

• Casera shall not be liable for any indirect, incidental, special, or consequential loss or damage, including (but not limited to) loss of business, revenue, or data.
• Casera does not warrant that the platform or any third-party reports are error-free, accurate, or fit for a particular purpose.
• Casera shall not be liable for any loss or damage arising from reliance on risk indicators, absence of risk flags, or failure to purchase or interpret third-party reports associated with identified or unidentified risks.

8. Disclaimer

All information, tools, and services are provided "as is" and "as available". Casera makes no guarantees regarding the reliability, availability, or suitability of any part of the website or third-party content for your specific circumstances.

9. Changes to the terms

We may revise these Terms and Conditions at any time. Continued use of the website and our services constitutes your acceptance of the revised terms. This version was last updated on 18 June 2025.

10. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.